How to contact us

General Enquiries
You can contact us via email at ask@aurora-insurance.co.uk or call us on 0333 577 4555.
Opening hours
Monday to Friday 9am - 5.30pm
(excluding Bank Holidays)
Monday to Friday 9am - 5.30pm
(excluding Bank Holidays)

Complaints
You can contact us via email at ask@aurora-insurance.co.uk or call us on 0333 577 4555.
Opening hours
Monday to Friday 9am - 5.30pm
(excluding Bank Holidays)
Monday to Friday 9am - 5.30pm
(excluding Bank Holidays)

Media Enquiries
You can contact us via email at ask@aurora-insurance.co.uk.

Make a Claim
If you need to make a claim for any of your purchased policies, please refer to the avenues below for each policy.

Liability - third party property damage claims

Liability (Casualty) - employee or third party injury claims

Management Liability
Email: claims@rradar.com
Phone: 0800 955 6111
Or for an out of hours emergency, Legal Crisis Line : 0800 955 6222
Phone: 0800 955 6111
Or for an out of hours emergency, Legal Crisis Line : 0800 955 6222

Health
Trusted Doctor portal: https://trustedoctor.com/aurora-precision-cancer-global-treatment
Email: aurora@trustedoctor.com
Email: aurora@trustedoctor.com